Returns and Exchanges
We strive to always get you the right light at Bulbs2u.com. But don’t worry, if you’re not satisfied with your purchase, received an incorrect item or the product has been damaged during shipment, simply return it and we’ll make sure you get exactly what you need. For our full policy on returns and exchanges, read below.
Return and Restocking Policy
Bulbs2u.com stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and notify us within 14 days of receipt of product. A restocking charge of 15% will apply to all items returned where Bulbs2u.com has made no error in merchandizing or shipping. Refunds will be made by original method of payment. All returns must arrive in the original packaging and all freight charges for the return of goods are to be paid by the customer.
Incorrect and Damaged Shipments
Bulbs2u.com will at our discretion, replace or issue a refund for any damaged or incorrect items as well as any applicable shipping costs if we made an error shipping your order or it was damaged in shipment. Please note that we will need proof of the item damaged and must be claimed within 14 days of delivery.
If you got an incorrect item we will send you a return label to get this item back